Copilot Pricing
SynergyOS Copilot is an add-on subscription that brings AI into all your SynergyOS apps: Files, Emails, Notes, Tasks, Search, and more. You pay per Copilot seat, with included AI usage and transparent pay-as-you-go overage based on underlying model costs.
Copilot can be added on top of your existing SynergyOS plan. The available Copilot plans are:
- π€ Copilot Personal β For individual personal accounts.
- π Copilot Business Starter β For small teams and light-to-moderate business usage.
- β‘ Copilot Business Plus β For teams that rely on Copilot heavily, every day.
- π’ Copilot Enterprise β For large organizations that want pooled usage and the best effective token rates.
Important: Here we use token fee to mean SynergyOSβs margin on raw model usage.
It is separate from your normal SynergyOS platform pricing.
Pricing summaryβ
| Pricing Component | π€ Copilot Personal | π Copilot Business Starter | β‘ Copilot Business Plus | π’ Copilot Enterprise |
|---|---|---|---|---|
| Seat price | $20 / personal user / month | $20 / user / month | $40 / user / month | Custom |
| Included AI usage / seat | $10 / month | $10 / month | $30 / month | Custom |
| Overage AI usage | Raw model cost + token fee | Raw model cost + token fee | Raw model cost + reduced token fee | Raw model cost |
| Effective overage rate | ~2Γ underlying model price | ~2Γ underlying model price | ~1.5Γ underlying model price | Custom |
| Usage pooling | Per-seat only | Per-seat only | Org-wide pooled usage | Org-wide pooled usage |
How SynergyOS Copilot pricing worksβ
SynergyOS Copilot pricing is built on three simple ideas:
-
Per-user Copilot seats
- You decide which users get Copilot.
- Each Copilot seat is billed in addition to the userβs standard SynergyOS license.
-
Included AI usage credit per seat
- Each seat comes with a monthly AI usage credit, denominated in USD (e.g. $10 or $30).
- That credit is consumed at the raw model API rates for the models you use.
- We measure usage using the providerβs billing units (tokens, characters, images, tools, etc.), convert that to a dollar cost, and subtract from your included credit.
-
Overage at model rates + SynergyOS token fee
- Once the included credit is exhausted, additional usage is billed as:
- Raw model API cost (what the model provider would charge), plus
- A SynergyOS token fee, which covers orchestration, evaluation, logging, permissions, caching, monitoring, support, and ongoing improvements to Copilot.
- On Copilot Personal and Copilot Business Starter, the token fee is roughly the same size as the raw model cost (β 2Γ total).
- On Copilot Business Plus and Copilot Enterprise, the token fee is reduced, so your effective per-token price is lower.
- Once the included credit is exhausted, additional usage is billed as:
Internally we track usage at the token / API-call level, but on this page we talk in dollars so that it is easier to budget.
π€ Copilot Personalβ
For individuals using SynergyOS Personal Cloud who want a powerful AI assistant integrated into their own workspace.
Ideal forβ
- Individual professionals, freelancers, or power users with personal SynergyOS accounts.
- Users who want Copilot for drafting, summarizing, and exploring ideas across their own files, notes, tasks, and emails.
- People who want the same economics as Business Starter, but scoped to personal usage.
Pricingβ
- $20 / personal user / month
- $10 / month of included AI usage per Copilot Personal seat
- Usage beyond the included credit:
- Billed at raw model cost + SynergyOS token fee
- Effective rate: roughly 2Γ the underlying model API price.
How it behaves in practiceβ
- Occasional Copilot use (e.g. writing emails, summarizing documents, asking a few questions per day) will often stay within the included credit.
- You only see overage charges if you start doing large or frequent generations, such as very long-context documents or heavy agent workflows.
Scope: Copilot Personal is only available for personal accounts.
Business and enterprise users should use Copilot Business Starter, Business Plus, or Enterprise.
π Copilot Business Starterβ
For business teams that want Copilot available across SynergyOS, with simple per-seat pricing and predictable economics.
Ideal forβ
- Small and mid-sized teams adopting Copilot across departments.
- Light-to-moderate AI usage per user.
- Organizations that prefer per-seat tracking rather than pooled usage.
Pricingβ
- $20 / user / month
- $10 / month of included AI usage per Copilot Business Starter seat
- Usage beyond the included credit:
- Billed at raw model cost + SynergyOS token fee
- Effective rate: roughly 2Γ the underlying model API price.
Characteristicsβ
- Per-seat metering β each userβs included usage and overage are tracked individually.
- Good fit if you want Copilot available to many users but do not yet have a clear heavy-usage cohort.
- Easy to communicate internally: βCopilot costs an extra $20 per user; if they use a lot, there may be some extra token charges.β
β‘ Copilot Business Plusβ
For teams where Copilot is central to the daily workflow: frequent multi-step agents, large-context document work, and constant use across Drive, Inbox, and Collections.
Ideal forβ
- Teams that rely on Copilot heavily for day-to-day work.
- Users who routinely run complex prompts: drafting long documents, reviewing large contracts, chaining tools, etc.
- Organizations that want lower marginal cost per token and pooled usage in exchange for a higher monthly commit.
Pricingβ
- $40 / user / month
- $30 / month of included AI usage per Copilot Business Plus seat
- Usage beyond the included credit:
- Billed at raw model cost + a reduced SynergyOS token fee
- Effective rate: roughly 1.5Γ the underlying model API price.
Key differences vs Copilot Business Starterβ
- More included usage per seat β much harder to accidentally run into overage for typical heavy users.
- Pooled usage β credits are pooled across a team or repository, smoothing out differences between heavier and lighter users.
- Lower token fee on overage β better unit economics when Copilot becomes a core part of your process.
π’ Copilot Enterpriseβ
For large organizations that want to scale Copilot across hundreds or thousands of users, with centralized control, pooled usage, and the lowest marginal usage costs.
Ideal forβ
- Enterprises standardizing on SynergyOS as the primary workspace and Copilot as the default AI layer.
- Teams that need detailed analytics, spend controls, and integration with internal security/compliance processes.
- Organizations that are willing to commit to a larger pooled usage budget in exchange for better AI rates.
Pricingβ
- Custom, typically starting from $40 / user / month, with:
- Org-wide pooled AI usage (shared across all Copilot users).
- Custom monthly usage commitment (minimum spend).
- Discounted token fee on overage, giving you our best effective per-token prices.
We work with you to design:
- The size and structure of your usage pool (by department, cost center, or global).
- Guardrails and alerts for spend controls.
- Reporting and auditability that fit your governance model.
How overage billing works (examples)β
To make the model concrete, here are simplified examples. Actual numbers depend on the models you use and their current public pricing.
Example 1 β Copilot Personal userβ
- Plan: Copilot Personal
- Included AI usage: $10 per month.
- During the month, that userβs Copilot activity consumes $8 of raw model API cost.
Result:
- You only pay the $20 Copilot Personal fee.
- No overage is billed; $2 of potential usage headroom remains in the credit for that month.
If instead the user consumes $18 of raw model usage:
- First $10 is covered by the included credit.
- Remaining $8 is billed as overage.
- On Copilot Personal (same economics as Business Starter), that $8 is billed at raw model cost + token fee:
- Raw model cost: $8
- Token fee (β same size): $8
- Total overage billed: $16
- Total monthly Copilot cost for that user: $20 + $16 = $36.
Example 2 β Copilot Business Plus teamβ
- Plan: Copilot Business Plus
- 10 users with Copilot Business Plus β $400 / month in seats.
- Included AI usage: $30 Γ 10 = $300 pooled across the team.
- Over the month, the team consumes $320 of raw model usage.
Result:
- First $300 of raw usage is covered by the shared pool.
- Remaining $20 is billed as overage at the Business Plus overage rate (raw cost + reduced token fee).
- With a ~1.5Γ effective rate:
- Raw model cost: $20
- Token fee: $10
- Total overage: $30
- Total monthly Copilot cost for that team: $400 seats + $30 overage = $430.
How Copilot pricing relates to core SynergyOS pricingβ
SynergyOS Copilot is an add-on to your normal SynergyOS licenses:
- Your base SynergyOS pricing (Personal Cloud, Business Cloud, Enterprise Cloud, Enterprise Server) remains the same.
- Copilot seats are added per user, on top of the existing license.
- You can mix and match:
- Users with SynergyOS only.
- Users with SynergyOS + Copilot Personal (for personal accounts).
- Users with SynergyOS + Copilot Business Starter.
- Users with SynergyOS + Copilot Business Plus.
- Users under a Copilot Enterprise agreement.
This gives you fine-grained control over both seat count and AI usage budget.
FAQβ
Is Copilot required for all SynergyOS users?β
No. You decide who gets Copilot:
- Personal accounts can enable Copilot Personal independently.
- Business and enterprise customers can assign Business Starter, Business Plus, or Enterprise seats to specific users or groups.
Most organizations start by enabling Copilot for a smaller group (e.g. engineering, legal, leadership) and then expand as usage patterns stabilize.
Can we change plans or seat counts mid-cycle?β
Yes:
- Adding seats mid-cycle
- We bill a prorated Copilot seat fee for the remaining part of the billing period.
- Removing seats
- Changes take effect from the next billing period.
- Upgrades between business plans
- Upgrades from Copilot Business Starter β Business Plus (or to Enterprise) can be done at the account level and are treated similarly to other plan upgrades.
How do you calculate βraw model costβ?β
We follow the public pricing of the model providers we use (e.g. OpenAI, Anthropic). Each API call has a cost based on tokens, images, tools, etc., and we:
- Calculate the underlying model API cost (in USD) for each call.
- Sum that cost across your organization within the billing period.
- Apply included usage credits for each plan.
- Apply the SynergyOS token fee for any overage.
This gives you transparent, model-anchored metering rather than an opaque request-count system.
What if model pricing changes?β
If one of our underlying model providers changes prices, we will:
- Update our internal metering to match the new raw model prices.
- Keep your included usage amount per seat (e.g. $10 / $30) unchanged unless your contract states otherwise.
- Notify Enterprise customers proactively if changes are large enough to materially impact usage.
The goal is to keep Copilot pricing transparent and predictable, even as the underlying AI ecosystem evolves.