Add-Ons
Enhance your SynergyOS experience with scalable, secure, and customizable add-ons tailored to your organization’s needs. From advanced support to AI automation, security enhancements, and integrations, our add-ons help you optimize your deployment.
👨💼 Admin & End-User Support
Empower your admins to manage user accounts, permissions, and access, while ensuring end-users receive expert support with different response times and coverage.
| Tier | Response Time | Availability | Price (per user/month) |
|---|---|---|---|
| Standard | 24 hours | Business hours | +20% |
| Enhanced | 8 hours | Business hours | +25% |
| Premium | 2 hours | 24/7 | +30% |
🛠️ Engineering Support
For technical teams requiring direct access to SynergyOS engineers for troubleshooting, integrations, and custom configurations.
| Support Level | Response Time | Pricing |
|---|---|---|
| Ad-hoc Support | Custom | $300/hour |
| 10-hour Prepaid Block | Custom | $2,500 ($250/hour) |
| 20-hour Prepaid Block | Custom | $4,000 ($200/hour) |
| Dedicated Retainer Plan | Priority Response | Custom pricing (starting at $2,500/month) |
For ongoing engineering support, priority response SLAs, and consulting, we offer custom retainers tailored to your needs.
🚀 New Feature Sponsorship
Organizations can sponsor the development of new features beyond the SynergyOS roadmap. This enables businesses to prioritize enhancements that fit their needs while ensuring seamless integration into the platform.
Benefits:
- Feature Prioritization – Accelerate development of features critical to your workflow.
- Exclusive Beta Access – Test and refine features before public release.
- Collaborative Development – Work closely with our engineers to shape functionality.
🤖 AI-powered Processing and Search Add-On
Boost efficiency with AI-powered processing and search built into SynergyOS.
| AI Feature | Description | Pricing |
|---|---|---|
| AI-Powered Document Processing | Item summarization, auto-tagging, and text chunking for faster searchability. | Custom |
| AI-Powered OCR | Item Optical Character Recognition (OCR). | Custom |
| AI-Powered Search | Natural language search using semantic search (vector database). | Custom |
| AI-Powered Email Categorization | AI-powered sorting based on priority and content. | Custom |
🤖 Automation Add-Ons
Boost efficiency with AI-powered automation that integrates seamlessly into SynergyOS.
| AI Feature | Description | Pricing |
|---|---|---|
| Custom AI Automations | Tailored AI solutions for your specific needs. | Custom |
| Automated Workflows | Pre-built rules for approvals, notifications, and data synchronization. | Custom |
Implementation: AI and automation add-ons can be developed by SynergyOS or in collaboration with trusted AI partners.
🗄️ Storage Add-Ons
SynergyOS includes generous, pooled storage across your organization—enough for files, emails, notes, and more.
For high-volume teams, additional storage can be added at any time.
| Add-On | Details | Pricing |
|---|---|---|
| Included Storage | 500 GB per paid user, pooled across your organization. | Included |
| Additional Storage | Expand your storage in 1 TB increments. | $50/month per TB |
⚖️ Fair Use: We don’t enforce hard limits unless your usage consistently exceeds the pooled allocation. If needed, we’ll notify your team and help scale appropriately.
🔒 Security & Compliance Add-Ons
Upgrade your security posture with enterprise-grade protections designed for regulatory compliance and high-assurance environments.
We follow secure-by-default principles, and leverage industry-standard infrastructure (e.g., encrypted data at rest and in transit, regular vulnerability scanning, and strict access controls).
For customers requiring formal certifications or custom compliance measures, the following add-ons are available:
| Security Feature | Description | Pricing |
|---|---|---|
| On-Demand Compliance Certification | Maintain specific certifications (e.g., SOC 2 Type II, ISO 27001) for your organization’s engagement. | From $5,000/year per certification |
| Audit Logs & Data Retention | Store full audit logs and activity trails for up to 7 years, with export and search capabilities. | From $1,000/year |
| Custom Encryption Policies | Support for customer-managed keys (CMK), per-tenant encryption, and region-specific key storage. | From $2,500/year |
| Single Sign-On (SSO) | SAML 2.0 / OpenID Connect (OIDC) integration with identity providers like Okta, Azure AD, Google Workspace. | $1,500/year |
| Custom Data Residency | Enforce data storage within specific geographic regions (EU, US, etc.). | From $3,000/year |
| Vulnerability & Penetration Testing Reports | Share results from independent penetration testing and vulnerability scans, on request. | $1,000/year |
| Dedicated Security & Compliance Support | Access to a named technical contact for security reviews, risk assessments, and vendor onboarding. | $3,500/year |
🔐 Note: We maintain a secure infrastructure baseline across all plans. These add-ons are intended for customers with formal security or compliance obligations and are priced to reflect the additional legal, technical, and operational burden.
📡 API & Integration Add-Ons
Leverage SynergyOS programmatically via our secure API. Automate workflows, trigger external systems via webhooks, and connect internal bots or custom apps.
- 10,000 API requests/day per paid user
- 5 requests/second burst limit
- Pooled across your organization
⚠️ If your team consistently exceeds limits (e.g., through automation or bots), we’ll notify you and recommend an upgrade path.
| Feature | Description | Pricing |
|---|---|---|
| API Rate Limit Increase | Add capacity for automation, custom apps, or integrations. | $100/month per 100,000 extra requests/day |
| Webhook Delivery | Real-time event delivery (e.g., file changes, message events). | Included up to 10,000 events/day |
| Additional Webhook Volume | For high-frequency pipelines or large integrations. | $50/month per 50,000 events/day |
| Bot Account Support | Create long-lived bot users for system-level integrations. | $10/month per bot |
🔧 Custom Development & White-Labeling
Adapt SynergyOS to your unique workflows with custom development and enterprise integrations.
| Customization Feature | Description | Pricing |
|---|---|---|
| Custom Workflows & Plugins | Develop SynergyOS extensions tailored to your business processes. | Custom |
| Multi-Instance Deployment | Run isolated SynergyOS environments for different regions or departments. | From $5,000/year |
| Custom Branding & Theming | White-label SynergyOS with your company’s name, logo, and colors. | From $2,000/year |