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Search, Metadata & Tags

1. What It Is

SynergyOS gives you powerful tools to find, organize, and filter information across your entire workspace.

  • The Search app lets you locate any item - file, note, task, etc. - using full-text queries, metadata filters, Boolean logic, and structured fields.

  • Tags and metadata let you classify content beyond folders, enabling smarter filters, saved views, and context-aware results.

Together, they let you access the right information instantly — no matter where it lives.

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2. Why It Matters

Folders help you group related work. But modern collaboration needs more flexible ways to classify and retrieve content — especially when data lives in shared spaces.

SynergyOS solves this with:

  • Precision search – Use filters, Boolean logic, and metadata together to find anything
  • Cross-cutting structure – Organize work by project, status, or client using tags and fields
  • Smarter filters – Narrow results by custom fields, dates, tags, or assignees
  • Search across everything – Files, emails, notes, tasks, and custom metadata
  • No duplication – One item, many views — by folder, by tag, by field

3. How to Use It

🔎 Search App

The Search app combines full-text search with structured filters and metadata-aware results. It supports exact phrases, Boolean operators, and preview of results.

Query Basics

  • Quick Search Bar – Located at the top of every screen for fast lookup
  • Full Search App – A dedicated app with full filtering and sorting
  • Default Behavior – Uses AND logic and word stemming (e.g. ski matches skis)

Boolean Operators

SyntaxExampleMeaning
AND (default)John SmithFinds items with both words
"Exact Match""John Smith"Finds the exact phrase
ORJohn OR SmithFinds items with either word
NOTJohn NOT SmithExcludes items with Smith

Using Filters

The Search Navigation Pane allows advanced filtering:

  • Folders – Search within specific folder or nested folders
  • Item Types – Notes, files, tasks, etc.
  • Authors / Assignees – Created by or assigned to
  • Tags – Filter or exclude by tags
  • Color Tags – Visual category filters
  • Status – Filter by status (e.g. "completed", "in progress")
  • Priority – Task or issue urgency
  • Dates – Created, modified, or effective
  • Custom Metadata – Use your company’s fields (e.g. Project ID, Client, Contract Type)

Results

  • Sortable List – Includes item name, location, type, and metadata
  • Highlighted Terms – Matching keywords shown in context
  • Preview Pane – Inline preview before opening items
  • Saved Searches – Save any query as a reusable Smart View

🏷️ Tags

Tags are flexible labels you assign to items or folders.

  • Use multiple tags per item
  • Tags are defined by your organization
  • Apply to folders or items (files, notes, emails, etc.)

Items don’t inherit folder tags, but search can combine them.
For example, find notes inside folders tagged Client: ACME Inc.


🧾 Metadata Fields

Metadata fields are structured values like status, owner, or review date. They're defined by your organization.

Examples:

  • Status: Draft / Final / Signed
  • Client: Acme Inc.
  • Owner: Maria Lopez
  • Review Date: 2024-07-15

Admins can create fields of type:
Text, dropdown, number, date, boolean, etc.

You can:

  • Filter by field in Search
  • Sort items by metadata
  • Define item types (e.g. contracts, invoices)

📁 Folder vs. Item Metadata

TypeApplies ToUsed For
Folder metadata/tagsThe folder itselfContextual filtering (e.g. project folders, teams)
Item metadata/tagsFiles, notes, etc.Granular classification and filtering

Example:
Tag /Clients/Acme/ as client and tag a file as contract.
You can search for all contracts inside client folders — even though tags are separate.


🛠️ Applying Tags and Metadata

To a Folder or Item

  1. Open the Details Pane on the right
  2. Go to the Info tab
  3. Add tags or metadata fields directly
  4. Changes save automatically

Creating Metadata Fields (Admins only)

  1. Go to Admin Center → Metadata
  2. Define the field:
    • Name + type (text, dropdown, date, etc.)
    • Applies to: folders, files, tasks, etc.
  3. Save — the field becomes available to all users

4. FAQ

Q: What search operators are supported?
A: AND (default), OR, NOT, and quotes for exact phrases.

Q: How are matching terms shown in search results?
A: Matching terms are highlighted in previews and document content where supported.

Q: Can I use filters and tags in the same search?
A: Yes. You can combine metadata fields, tags, dates, and full-text search all in one query.

Q: Do tags on folders apply to the items inside?
A: Not directly, but search can include items inside folders with matching tags.

Q: Can I apply tags or metadata to multiple items at once?
A: Yes. Use multi-select, then apply tags or edit fields from the Details Pane.

Q: Can I use metadata to define types like "contract" or "invoice"?
A: Yes. You can assign a field for type and use Collections to group and view them.